With respect for your data, we will:
Collect as little as possible
Always tell you how it’s used
Keep all data safe & secure
We collect a minimal amount of data from users of this site. In most cases its simply an IP address, logged to prevent malicious activity on the site.
Where we collect personal data through our website, we’ll be upfront about it. We’ll make it clear when we collect personal info and explain how we intend to use it.
All servers and systems are strongly secured and all systems are kept up to date with software updates. Where we can encrypt or minimise we do.
If you have questions please get in touch!
You can contact us however best suits you with any questions regarding our collection or use of your data. You can call on 07470 216535, email us at firstname.lastname@example.org or write to 4 Grove Road, Colwyn Bay, LL298ER.
CleverSites is the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This may include name, address, email, phone number.
Under the GDPR your rights are as follows:
• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability; and
• the right to object.
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR. Contact us to start the process.
The Information we collect
Contact forms can include name, email, telephone number, and nature of the enquiry. We use this data to provide feedback on your requirements. This data is not used for marketing purposes and will be held for no longer than 12 months.
Business Sale or Purchase
We may share information with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
Analytics & Log Files
The data stored for counting visitors to the site is anonymised, and does not contain any personal information.
Server logs including IP address are stored for security purposes to prevent malicious action against this site.
Embedded content from other websites
Who we share your data with
We don’t share data with any third parties for marketing purposes. However, we do utilise a number of secure, GDPR-compliant third-party systems as detailed below. These apply to clients only, we do not hold any personal information for marketing purposes:
• Krystal, used for web hosting – Privacy
• GoCardless, used for monthly billing – Privacy
• Starling Banking, used for single payments – Privacy
Data breach procedures
Data breaches are handled in compliance with GDPR. Any incident resulting in personally identifiable information being breached will be reported to both the ICO and any clients affected without delay and within 72 hours.
We have drastically minimised the amount of data we hold, and store no data that would be considered sensitive i.e. payment information. We exclusively work in a B2B capacity and, as such, the data we hold is of the non-sensitive nature and, in most cases, freely available on the client’s website. However, we take all applicable technical and organisational measures to safeguard your data.